Articles on: Content Blocks/Sections

How to Add FAQs to Pages in AfterShip Page Builder

Plans: Free, Essentials, Pro, Enterprise Platforms: Shopify

Overview



Running an online store has never been easy because shoppers always have questions before and after making a purchase. It keeps you busy where you don’t want to be.

AfterShip Page Builder lets you add FAQs to your website pages so you can answer general queries of customer without them reaching the customer support.

Steps to add FAQs



1. Old editor



Go to any of your pages in the AfterShip Page Builder admin

Go to Custom pages. Click the {...} icon and select Edit. You will land on the page editor





Click Add section. Go to Basic section and choose FAQs from the list of options



You will see two sections Text and Blocks



➡️ Text: Give a title to your FAQs section which will be displayed to the website visitors

➡️ Blocks: Add questions along with answers



- Add questions in the Header and answers in the Description field

- You can also add a link if you want to

- You can change the font size and make it bold if you like



To add additional questions and answers, click Add block

You can delete your added question blocks by simply tapping on the Trash bin icon

You can drag-and-drop to change the order of your added blocks

Tap on the Update live page button to let your FAQs go live on your page

2. New Editor



If you are creating a page from the scratch or using one of our pre-built templates, here is what you have to do to add FAQs to your pages.

Select any of the pages you wish to edit or create

Once you land on the page editor, click Add section and then select Add a blank section



Click Add elements and from the list select Accordion





You will see two sections Settings and Blocks



➡️ Settings: Select the checkbox if you want the answers to the questions to expand by default

➡️ Blocks: Add questions along with answers.



- Add questions in the Header and answers in the Description field.

- You can also add a link if you want to

- You can change the font size and make it bold if you like

Tap on the Save and publish* button to let your FAQs go live on your page

Accordion settings on the page



You can change the position of the Accordion on the page by clicking the [::] icon and dragging and dropping the section where you want to on the page

You can copy the Accordion section by clicking the copy icon

You can also delete the section by clicking the trash bin icon



For any further questions or help, please contact our chat support team

Updated on: 19/05/2023

Was this article helpful?

Share your feedback

Cancel

Thank you!