Articles on: Content Blocks/Sections

How to Use the ‘Contact Form’ Block in AfterShip Page Builder?

Overview



Shoppers usually have multiple questions while checking out products online. Thus, online store owners should offer a communication medium to make each sales opportunity count.

AfterShip Page Builder lets Shopify store owners add a ‘Contact form' with the utmost ease. Here’re the steps:

Steps to use the ‘Contact form’ block



Go to your AfterShip Page Builder account’s dashboard and choose the page on which you want to show the contact us form

Once selected, click ‘Add section’ and choose ‘Contact form’

Now, mention the email ID on which you want to receive queries in the ‘Recipient Email Address’ field, decide the ‘Form Alignment’, specify what info you want to be filled in the ‘Form Field’, and enter the content that you want to show on your contact form in the ‘Text’ section

In our editor, the Form Alignment will be auto-selected.



Once you are done with adding a contact form, check the ‘Settings’ and ‘Style’ tabs to verify everything is set as expected. And then hit the ‘Save’ button to finish the procedure

Your contact form will appear like this:



Can I respond from my preferred email address whenever shoppers submit the contact form?



Yes, you can reply shoppers' queries from your preferred email ID. Here's what you need to do:

Go to your Shopify store's 'Settings' page > In the 'Store details' section, look for 'Contact information' > Tap on 'Edit' and mention your preferred email address in the 'Sender email' field.


In case you need any help, please connect with our chat support team right away

Updated on: 16/05/2023

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